debt recovery services company

Best Method To Find A Great Commercial Debt Collection Agency

Commercial Collection Agency

Commercial Debt Collection Agency

You have some outstanding debt and you need a commercial debt collection agency. Before you go guns a blazing looking for a commercial debt collector, you have to check a few factors. This ensures that you will get paid quickly or not at all!

  1. Can you prove that the business owes you money?
  2. Do they have cash or assets to pay you?
  3. Has any complaint or quality issue been resolved?
  4. Has a reminder and/or demand letter been sent and ignored

You have checked the above and you are ready to search for a commercial debt collection agency.

A quick search of Google will provide you with 120,000,000 results. Yes! One hundred and twenty million results. Now, you want to ensure that you will see companies that actually collect debts and not logistics companies. You need to use Google logically.

How to find a commercial collection agency

The Easy Way in 5 Minutes 5 minutes

Open Google Maps

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When you open google maps it will probably open where you are. Move to step 2

Search For Location Of your Debtor

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It makes sense to locate a debt collector where your debtor is. The debt agent will be able to pop round for a face to face if needed.

Enter The Service You Require

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Search for the service that best suits your requirements. You might need an investigation or a repossession. You might need a debt litigator.

Choose And Review Potential Providers

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Once you have given providers of the service you need. Give 3 of them a call. Have some prepared questions and ask all 3 the same questions. Make a decision and go for it

How To Use Google

To find the best commercial collection agency you need to at least mention debt somewhere. In addition to debt you ought to want a more defined search. This is where we can help you find the best debt collector. Or at the very least make your search easier. Try a standard Google search for a ridiculous amount of results.

how to use google to find a debt collector

If you copy and pastes the following into Google it will return just under 8,000 results.

allintitle: commercial collection agency

you can also use the next search term. It is remarkably similar and returns a tad under 4,000 results

allinurl: commercial collection agency

in addition to narrowing down the results you have to plough through. It will/should give the nearest one to your location. The location does not always work. That is more about Google than the search term.

Here Or There

Most people when looking for a commercial debt collection agency pick one that is near their location. From personal experience as debt collectors we are not great travelers. We enjoy collecting debt near us.

local debt collection agency

Your answer to that, is to locate a debt collector near where the debtors does business. Or should we say, the location from where the bills are paid. This allows the agent to pop over at short notice or on a regular basis.

You do not want the commercial debt being subcontracted to another collector. You have chosen this debt collector and that is the one you want nocking on the debtor’s door.

Many debt collecting businesses can deal with you via the phone, Skype or Zoom.

Debt Collection Agency Near Me

Here is how to use google more accurately, than adding the city or town to your search. Open google maps. This is where you can either locate your own city or the city where the debtor is. Type the location into the search box – this then shows the location you are looking for. Alternatively, you can use your mouse and the increase/decrease arrows to “search the world” (bottom right).

debt collection agency near me

Once you have located the area that you are looking for, type debt collection agency in the top left search box. The relevant businesses will appear as red dots on the map and a full description on the left.

You will find that this method of searching a debt collection agency near me or adding the location is far more effective. The reason for this, is that smart marketing people can add place names into their website meta data. Using the method described above, they would have to have a proper office. Or should we, they should have a proper office.

This method is good for any search: debt collector, international debt collector or commercial debt recovery. To be fair, it is good for any type of location based product or service you need.

Commercial Debt Recovery

debt collector investigating debtor

Is not always about cash. You might have an asset to repossess or a service that can be terminated. However, that is for other articles on our website. You can use our search facility at the top of this page.

If you are looking for the exceptional, then Resolute Collections has a few services that might fit your requirements. We have skills and experiences that help us to turn out to be your preferred supplier for commercial debt recovery.

Commercial Collection Agency Association

This USA association is for the benefit of debt collection agencies. If you were thinking of making a complaint to the commercial collection agencies of America about a debt collector think again. The CCAA is a resource for commercial debt collectors.

A similar organisation in the UK would be the Credit Services Association or the CSA. The CSA is set up by and for the interests of its members. Not for the interest of the public or people who need a debt collector

In Australia you have the Australian collectors and debt buyers association. The ACBA seems to have more information on its page. Their information would be good for anyone interested in debt collectors or debt purchasers.

If Europe is where you are looking to collect debt visiting Federation of European National Collection Associations.  However, this looks like a bureaucratic nightmare. A talking shop – probably not for you.

Some Common Questions

Why Do I Need A Commercial Debt Collector?

They know the law and have heard every excuse under the sun.

Can I Recover The Debt Myself

If you are reading this, the answer is no. Focus on how you make money.

Should I Use No Win No Fee

Only as a last resort. Agree a staged fee. This could avoid large commissions, and you retain some control of what is being done to recover your debt

Can I Sell The Debt

You certainly can. There are many individuals and institutions who will buy your debt. Have a reasoanble expectation on what you will recieve.

Commercial Debt Collecting Agency Comments

We are sure many of you have had some success and frustration with commercial debt collection agencies. We would love the opportunity to share these comments and ideas.

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Credit Collection Services

The Best Method To Deal With Credit Collection Services Effectively

credit collection services

Credit Collection Services

What we have to do here is separate the 2 faces of credit collection services. One is a US debt collection company but the others are debt collection agencies in general. Let us delve into both and see what we can do for you.

Debt Collection By Any Other Name

Make no bones about it, any company using the credit collection handle is in debt collection. They are companies chasing debtors for creditors.

On the other hand, you might be searching for a company because you have lent to someone so you need help to retrieve your money or asset. If you are looking for an unusual but tested way to get your money back. We are the collection company for you.

5* Credit Collection Services

You will notice one very strange thing. Almost without exception all the companies offering credit collection services had 5-star reviews. It is hard to imagine that debt collection has such a great reputation about it. Could the companies be using reputation management software, simply making the reviews up or ignoring bad reviews.

How To Handle Credit Collection Services

If you are being contacted by a debt collection company, ensure you visit their website. This gives you and idea about how to handle them. Know thy enemy! Please remember they are just doing a job.

Before you accept any liability of any sort or even identify yourself, ask for documentary evidence of the debt posted to you. Many debt collection services companies buy “your” debt for pennies. They hope that alleged debtors will just pay. They have no soul and are not interested in your circumstances. It does not matter what the law states or how they present themselves. Debt collectors make commission becuase they collect from you.

Emails and automated calls cost them very little. They will send them willy nilly. Simply block them. Do not respond, as it is tantamount to accepting that you are the debtor.

If they send a letter. Return it. Do not ignore it. Keep the snail mail going.

Many companies (UK and USA) will state they will take you to court. Inform them if they do, that you will want it to be heard in a court of your choice. Normally your hometown, as this will add unnecessary expense to them.

Phone Calls From Credit Collection Services

Credit Collection Services

You should refuse to use phone calls as a means on communicating. Although there is some awesome phone call analysis software available, but not every debt collection company uses it. You would be surprised at the reason. Collecting on regulated loans is full of rules for debt collectors. They would have to self-report if they were breaking the law.

Surely this software can record all calls and analyse what is being said? Yes, it can and that is why they do not like it. Not using analytical software allows the collection industry to “not record” what some debt collectors say to debtors.

Stay Calm

You should be calm at all times, never lose the plot or become an aggravating nuisance. It does not work. We know from personal experience of debt collection, if you annoy a debt collector, they will take pleasure in returning the same. The difference is that debt collection companies normally have unlimited funds and time to do so.

Who Can You Complain To?

When we worked in finance, the biggest reaction was when a director or shareholder received a letter. If your fist letter does not work, try and find out he name and addresses of directors or shareholders.

Online Reporting Of Credit Agreements

The first thing for you to do is get a copy of your credit file. Write to the finance companies and ask the credit collection services company to remove your details. It is far more difficult to have the credit bureaux remove it.

It is far easier to remove your details than you think. A company reporting finance agreement have to report monthly. All they do is code your file – remove. You want the agreement completely removed.

You might even find that the company is not reporting your details or reporting them incorrectly.

There is no such thing as a blacklist. If anyone say it to so, report them to a senior member of the company.

Last Option To Clean The Sheet

If the debt is yours and can be proved. You can negotiate to settle and have the debt removed from online reporting. As we have said what the finance company can do it can also undo. The credit collection services company can inform the credit bureaux to remove your debt. Then you are back to a clean sheet.

However, if the debt has a court order, this can only be marked as paid. Because it is difficult to have it removed, although it will disappear in time if paid.

Questions To Ask A Debt Collector

If you are called by CCS or any other debt collector and you are unsure about the callers legitmacy. You have every right to ask some questions. If they are unable to answer on the phone ask them to reply to the questions in a letter to the debtor at the address they have.

Never reveal personal details or accept any responsibility for any debt. They are on the phone to answer your questions.

NAP

Name, address and phone number of the company THEY are calling from. Any legitmate company will gladly hand this over. You can also ask the callers name. And are they calling from the registered address or their own home.

Debtors Details

Ask them the name and address of the person they are trying to contact. Be firm that you will not divulge your personal details. Nor do you accept that you owe any money or recognise anything they say.

Ask A Tricky Question

The debtors bank details or social security number. Under no circumstances should they reveal this if they are legitmate. And never give yours.

Write To Me

Without giving any of your details ask them to send you a letter quoting a reference you have made up. I want you (the caller) to use the reference “our unwelcome call today”.

Call Recording

Ask them if the call has been recorded. Ask them to send an email with audio, DO NOT give your email address. They can include a link in their letter to you.

Credit Collection Services Comments

If you have any experience of credit collection services companies, we want to know and share your comments.

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Debt Collection Letter

How To Compose An Awesome Debt Collection Letter

debt collection letter

Debt Collection Letter.

Making your debt collection letter appropriate for purpose – 1st time, is essential. It is from this letter that all future relationships with the debtor will be built on. Most people will have never sent a demand letter to a debtor and will probably get it wrong.

However, with a little advice and direction you will create a professional and meaningful image of yourself.

We do not offer or sell debt collection letter templates.

3 Basic principles of a debt collection letter

  1. Never, ever promise or threaten to do something that is either illegal, impossible, or impracticable.
  2. Always follow up on what you have said you will do in your debt collection letter.
  3. Stay calm and focused. Remain on the moral high ground at all times.

Facts On Your Demand Letter

It is absolutely imperative that you get the facts right: You must ensure these are correct on your debt letter template.

  1. Who the debtor is? Could be Jnr or Snr. Mrs., or Miss.
  2. What the debt is? Include any charges that are mentioned in the contract if you have one.
  3. Who you are? If you have moved address, ensure you use both addresses. Or you could be acting on someone’s behalf.
  4. If there is a contract, state what section has been broken. Do not simply refer to the terms of the agreement. Write the terms into the body of the debt collection letter. Eg:
    1. I refer to section 2 of our agreement which states that you will pay me in full on the [date] which you did not do.
    2. On the [date] we agreed that you would [do a certain task] on the [date] which you have not done.

Debt Letter Template

You will find various debt letter templates all over the web and as a rule most of them are not very good. Write your own or have a debt collection attorney write a letter for you. You can then use this as a template for future debt collection needs arise.

You can use our frequently asked questions to consider additions to your demand letter. Let your detor know what to expect without out and out threatening language.

Make it Easy For The Debtor To Pay

Many years ago, the way to receive a payment was either in cash or a cheque. There are now a bucketful of ways that a debtor can pay you. It is imperative that you make it easy to accept payment. Wire transfer, PayPal, cryptocurrency, cash, Western Union, cheque, to name a few. In your debt collection letter make it abundantly clear that you will accept most types of payment. If you, wish you can send your debt letter sample to us to review free of charge.

By cash, we do not mean them handing you cash. They can deposit the cash into your bank account.

Cost and Risk Calculation

Writing a demand letter or a reminder letter has many costs involved. And a calculation of risk. So, how much will it cost to collect the debt versus the chance of a timely result. The cost to you includes your time, repayment time, outgoing expenses, and stress. Once you have written down these items and weighed them up, then you can decide to:

  1. Continue. Use a diary
  2. Outsource. Search the internet for a debt collection agency
  3. Write off to a bad experience. You might be able to obtain a tax deduction for this.
  4. Consider Resolute Collections.

Never throw good money after bad, unless you want to teach the debtor a lesson. Chasing after bad money will undoubtedly teach you a lesson. Can your debtor ever pay?

Stages in A Debt Collection Letter

You should have the ability to increase the pressure at each incremental stage. Do not go in with all guns blazing. If you do, you have nothing to fall back on.

Reminder, 2nd Reminder or Final Demand Letter

It makes for a great road map to send 3 letters unless you are already at the stage of a final demand letter. Each reminder in the process informs the debtor that you are good to your word. In the initial reminder you can give them a specified time to resolve the issue. If they fail to satisfy the debt in the time span given you immediately send the 2nd reminder. If that fails, you reveal your final demand and what actions might be appropriate. This gives you time to consider what “next stage” action could be.

This advice stands good for commercial debt collection and international debt collections .

Language Appropriate

Try to keep the letter language simple, so that the debtor will understand its content and purpose. Ensure that the content of the debt collection letter is in their native language and yours. This may mean you have to have your debt letter translated. Do not machine translate, have a real person translate the letter. Fiverr.com and many other can do this for you.

Debt Collection letter Promises

Never stop any action on a promise. If your debt collection letter has prompted action, NEVER stop your planned stages. You stop action when you are paid.

Additionally, never negotiate on the broken promise – you immediately go back to the demand you made in the final debt collection letter. A broken promise means a new negotiation.

Our experience has taught us that you all too often end up discussing the broken promise. The initial demand is often forgotten. The broken promise is dead in the water. Leave it there.

Concise

If at all possible, ensure that you can convey your demand on the debt collection letter to 1 page. It makes it easier to read, nor can the debtor say that they have lost a page. If your demand letter has be 2 or more pages through necessity, ensure they are numbered, bind them together with staples and tape. 

Where To Send Your Debt Collection Letter?

This sounds obvious – send it to the home address. However, you might wish to send it to an adds that you know the debtor uses frequently. Ensure that it is marked private and confidential, to be opened by address only. [debtor name] c/o [golf club] etc.

How To Send Your Demand Letter

Always send by recorded delivery and email – both if possible. This gives you legitimacy. They cannot say that they never got your demand letter. You may want to consider hand delivering the letter and have this filmed on a phone.

Reread and Reread Your Debt Collection Letter

It is essential that you or someone else rereads any letter before it is sent so that it is perfect. Grammar or spelling errors are jumped upon by debtors. Online companies like fiverr.com have copy writers who will review and edit your debt collection letter. Becuase, it is better to pay a small fee than be ignored.

What if Your Debt Collection Letter Strategy Does Not Work?

Re-evaluate if it is worth pursuing. Focusing on other aspects of life and business could be more worthwhile and profitable. Throwing good money after bad will does not work, even with the best debt collection letter in the world


If you have no luck with your final demand letter, what should you do?

You can use one of our solutions. Resolute collections has 3 options you can choose from. You might as well start today with delay.

Debt Letter Template

There are literally hundredes if not thousands of site offering templates to make it “easier” to compose a definitive reminder letter. I have yet to find one that was eaiser than writing my own. They all appear to be tempting you to use a solicitor.

If you cannot write your own letter – use a solicitor. However, they then have you on their hook.

Do you have any suggestions that make for a great debt collection letter

Please share your ideas. Your experiences will help us all! If you have a debt letter example we can share so that we can help other creditors. Especially those chasing personal debts.

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